R&D / Manufacturing
US Synthetic
Jason Wiggins, R&D Engineer
How US Synthetic became market leader for polycrystalline diamond cutters and earned the Shingo Prize.
The Challenge
Develop industry-recognized destructive test for polycrystalline diamond cutters (PDC).
The Solution
Series of Designed Experiments and Measurement System Analyses. Company embraced DOE quickly as part of culture.
The Results
Became market leader for PDC. Earned Shingo Prize for Lean Manufacturing in 2011. DOE proved most efficient method.
"DOE is the most efficient method out there. I use it pretty much exclusively. Don't be afraid to struggle. I've learned the most from circumstances that don't fit the mold."
— Jason Wiggins, R&D Engineer
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